Website pages not loading, caused by Azure issue

Incident Report for Newforma Konekt

Resolved

This incident has been resolved.
Posted Oct 29, 2025 - 20:33 EDT

Monitoring

Microsoft has applied a fix but their services have not fully recovered yet. You could see intermittent failures when loading pages while the services have fully recovered.
Posted Oct 29, 2025 - 18:07 EDT

Identified

A Microsoft CDN outage is preventing some of our web pages to load correctly, and also affecting our Outlook add-in. Microsoft has identified the issue and is currently redeploying a fixed version.
Posted Oct 29, 2025 - 14:27 EDT

Investigating

Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.
Posted Oct 29, 2025 - 12:25 EDT
This incident affected: Web Application.